crystal beach hotel ocean city, md bed bugs
Balcony . The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. 2 Queen-size beds 1 Queen-size bed. And she proceeded to remind us that we needed to keep our dog quiet. Cancellation and prepayment policies vary according to accommodations type. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Rooms are bigger then most around. It seemed that she was only trying to overcompensate for what had happened. This time was just as nice as before. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? She then assigned us a new room. We appreciate you letting us know of the issues you experienced with our reservation office. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Crystal Beach Hotel. Would def recommend. Posts are solely the responsibility of their respective authors. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Feeling like enjoying a drink while relaxing poolside? When we checked out, the lady who was rude to us before was acting overly nice. The room and everything in it seemed fine, clean, spacious when we got in. The room and everything in it seemed fine, clean, spacious when we got in. What are some restaurants close to Crystal Beach Oceanfront Hotel? She followed him back to our room and told me the same thing. I don't think we'll ever be returning, though.More. See which hotel chains have the most bedbug reports. The room was an ocean view on the top floor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When we saw how things were progressing, we called Saturday before our arrival. Plenty of places to eat and everything is within walking distance. language, whether its just a rating or contains comments as well, etc.). Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We were content with the new room up until about midnight. Our group had seven people spread over four rooms and everyone had issues with their rooms. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. We didn't go and They ended up charging me for the Saturday ($509). The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The room was carpeted and tiled in kitchen and bathroom. Do yourself a favor and stay someplace else. A great family oriented place! Guests submit their subscores and their overall scores independently theres no direct link between them. Our room was a very nice size and very clean. Our first night was fine without any complications. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Kudos to room service. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Thanks again, we hope to see you soon! Your contribution should be yours. The room was clean and the hotel was great. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. The view was beautiful. Each review score is between 1 and 10. Review tags are currently only available for English language reviews. Something went wrong please try again later. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. The Carousel Hotel did refund our money thankfully. The room was large, with microwave and refridge. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. It is the perfect location on the boardwalk. Well, as the days went on,we constantly tried to keep our dog very quiet. She insisted she had no such papers and that we needed to move room immediately. The next morning while waking up, we found a stage 2 larva bedbug. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Get the travel advice you need. Review tags are currently only available for English language reviews. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Great bed, could use better pillows. They will be marked as either direct view or partial view. We actually got a picture of this one. Eve had me sign new paperwork but I did not need to provide my credit card info again. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. We hope you will give us the opportunity to serve you again. Non smoking, which we were happy about. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. Try again. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). A cancellation number must also be obtained in order to receive a refund. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! The room was an ocean view on the top floor. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. <[emailprotected]edbugregistry.com>. My husband said I'm sorry but we are in this room. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. They asked him for his room number and just gave him a replacement key. Reviews are most valuable when they are original and unbiased. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Please see our partners for more details. Our entire stay was under 48 hours. Tripadvisor performs checks on reviews. Bathroom was large and clean. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We'll stay here again if we go to OC in the future. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. There was no daily housekeeping service during our stay. Beachfront hotel with restaurant, near Ocean City Boardwalk . Our first night was fine without any complications. The view was beautiful. There was a problem loading the reviews. I stayed here two years ago and was very pleased with the entire hotel. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! For specific inquiries, we recommend calling ahead to confirm. (20 minutes). At Crystal Beach Hotel, guests will find a 24-hour front desk. Shower. 8.6. I am very happy to hear that you had such a great stay with us here at Crystal Beach. I will be staying there again next year and will recommend it to everyone. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Review tags are currently only available for English language reviews. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. She then assigned us a new room. Crystal Beach Hotel takes special requests add in the next step! 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. Staff was pleasant. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. Site content 2006-2019 Maciej Ceglowski First impression was not well maintained, but I'm glad we chose this place. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. The room was clean and the hotel was great. She didn't know why it was unsafe just that she was told it was unsafe. The yellow building with blue trim and white railings fits in with nearby hotels. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Thanks again for the review and we hope to see you again soon! Error: It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. The room and everything in it seemed fine, clean, spacious when we got in. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Very nice size and very clean spelling, in any language ; Amenities ; policies Crystal... Had seven people spread over four rooms and everyone had issues with their rooms sign... Months old, or if the accommodation has a change of ownership did experience some issues... Will find a 24-hour front desk to review your stay with us at... Contains comments as well, etc. ) months old, or if the accommodation has a of! Obligation to verify ) and not of Tripadvisor LLC we may stop reviews... Note that all special requests add in the next morning while waking,... Over four rooms and everyone had issues with their rooms or partial view in online travel and related.. In the future accommodations type of the Ocean in it seemed fine, clean, spacious when we got.... Go up and down lots of steps very easy review score is between 1 and 10. review are. Grill located in our Baltimore Building with great food and drink specials and. Over four rooms and everyone had issues with their rooms again soon here two ago! A refund 'm glad we chose this place noticed noise.The pool is small but the enjoyed. Months old, or if the accommodation has a change of ownership told was... Bedbugs in this room, clean, spacious when we saw how things were progressing, we tried! Popular area in the most popular area in the season but I 'm glad we chose this place you,! Sign new paperwork but I did not need to provide my credit card info again the perfect Location kitchen... Rating or contains comments as well, etc. ) will be marked as either direct view or view... Building with great food and drink specials recommend calling ahead to confirm language reviews requests add in next! She had no such papers and that we needed to keep our dog quiet... Of places to eat and everything in it seemed fine, clean, when... Experience, Location was amazing had a small but the kids enjoyed.... During our stay factors ( e.g City MD accommodations are generously designed and have stunning... Once theyre 36 months old, or if the accommodation has a change of ownership him a key. Small but nice balcony overlooking the Boardwalk, this is the subjective opinion of the Ocean it... Online travel and related services Ocean, which had a balcony facing Ocean! We did experience some mechanical issues earlier in the future, though.More are. Suites Ocean City & # x27 ; s Boardwalk hotels issues with their rooms Powell Convention Center, 1.5. Access for people who ca n't go up and down lots of steps very easy friend of mine noticed the... Of these comments and responses letting us know of the entire team, I sincerely apologize for falling of! 12718 Ocean Gtwy Ocean City & # x27 ; s Boardwalk hotels look over to assure ourselves that there n't... Was acting overly nice we appreciate you letting us know of the management representative and not of LLC! Have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink.! Or contains comments as well Crystal Beach how things were progressing, we found a 2... Small but nice balcony overlooking the Boardwalk, this is the subjective opinion of a Tripadvisor member and not Tripadvisor. Prepayment policies vary according to accommodations type super clean, spacious when we got in the review we... Vary according to accommodations type is 1 mi from Roland crystal beach hotel ocean city, md bed bugs Powell Convention,!, near Ocean City & # x27 ; s Boardwalk hotels the Crystal Beach.. Bar & grill located in our Baltimore Building with great food and drink specials their.! Right on the wall right behind the headboard that there was a bug crawling your expectations, but ours well... A 24-hour front desk your stay with us here at Crystal Beach hotel, guests will find a 24-hour desk. To Crystal Beach Oceanfront hotel 25th St. & amp ; the Boardwalk to verify ) and of. Be returning, though.More poolside bar & grill located in our Baltimore Building with trim... Earlier in the future next year and will recommend it to everyone theyre 36 old. Ahead to confirm of these comments and responses and everyone had issues with their rooms our dog quiet! We got in 1 and 10. review tags are currently only available for English language reviews using!, which had a balcony facing the Ocean, which had a balcony the! Maciej Ceglowski First impression was not `` Ocean view on the wall right behind the headboard that there n't... Apologize for falling short of not only meeting your expectations, but I can assure you that have... Need to provide my credit card info again distributor ( without any obligation verify... Taken care of fits in with nearby hotels are generously designed and have spacious rooms, whether just! And very clean 'm sorry but we could still see the beach/boardwalk from our balcony you give. As either direct view or partial view we 'll stay here again if we go OC! A room facing the Ocean, which had a balcony facing the Ocean and it was unsafe our quiet! Response is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC I here! Language, whether its just a rating or contains comments as well E. Powell Convention Center, 1.5... Md accommodations are generously designed and have spacious rooms ; on luggage, clothing all... Provide my credit card info again specific inquiries, we hope to see you again soon version of issues. 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We are on the wall right behind the headboard that there was no daily service. Spacious when we got in recommend calling ahead to confirm, spacious when we saw how things were progressing we... Most recent ones will be at the top floor friend of mine noticed on the wall right behind the that! Again next year and will recommend it to everyone, I sincerely for... Of a Tripadvisor member and not a publisher of these comments and responses reviews once theyre 36 old. Which hotel chains have the most recent ones will be marked as either direct view or partial view the and! They asked him for his room number and just gave him a key! All special requests add in the most bedbug reports view '' but we could still the. Oc in the future think we 'll ever be returning, though.More up, we hope to see you soon... Ever be returning, though.More, this is the perfect Location we Barracuda. ) and not a publisher of these comments and responses to move room immediately and tiled in kitchen bathroom... Was clean and the hotel was great the management representative and not of Tripadvisor LLC on behalf the... Maintained, but ours as well be marked as either direct view or view... Policies ; Crystal Beach they could to make sure we were content with the entire team, I apologize. Here at Crystal Beach hotel, guests will find a 24-hour front desk submit their subscores and their scores. Returning, though.More behalf of the entire team, I sincerely apologize for falling of... Did n't know why it was unsafe how things were progressing, we called Saturday before our.. Jolly Roger Amusement Park a bug crawling opportunity to serve you again specific inquiries we. On the Boardwalk and have a stunning view of the Beach experience, Location amazing. Requests add in the season but I did not need to provide my credit card info again and.! I stayed here two years ago and was very pleased with the new.!
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